Lazberger Corporation / Service

Program recovery when delivery confidence disappears

Independent technology program recovery for complex or troubled initiatives that have lost control, momentum or executive confidence.

The situation

When the delivery picture can no longer be trusted

A technology program may still be reporting progress while the underlying delivery position is deteriorating. Plans stop reflecting reality, dependencies accumulate, governance becomes reactive, vendor performance is unclear and executive confidence begins to fall.

Program recovery starts by establishing an independent view of what is actually happening, what can realistically be recovered and what needs to change.

Common signs that recovery may be needed

Delivery dates continue to move.
Reporting no longer reflects operational reality.
Major dependencies remain unresolved.
Vendors and internal teams disagree on responsibility.
Governance produces information but not decisions.
Costs continue to rise without corresponding delivery progress.
Executive or stakeholder confidence is declining.
Previous recovery attempts have not restored control.

Confidential initial discussion. No obligation. No marketing list.

Discuss a program recovery

Assessment scope

What Lazberger Corporation assesses

Lazberger Corporation establishes an independent view across scope, schedule, governance, reporting, dependencies, vendor performance, delivery capability, risk and decision-making. The objective is not simply to produce another status report, but to identify the conditions preventing reliable delivery.

Scope and delivery commitments
Schedule realism
Governance and decision-making
Reporting integrity
Dependencies
Vendor performance
Team capability and accountabilities
Delivery risk
Readiness for recovery

Engagement outputs

What the engagement produces

The engagement produces a clear view of the current position, the issues that require executive attention, what can realistically be recovered and the actions needed to restore control.

Depending on the situation, this may include:

An independent assessment of the current delivery position
A prioritised recovery plan
Revised governance and decision rights
Clearer accountabilities
Realistic delivery milestones
Improved executive reporting
Vendor intervention or escalation recommendations
Delivery controls required to maintain recovery

Program recovery beyond ERP

Program recovery is broader than ERP-specific intervention and can apply across technology transformation, cyber security, integration, infrastructure, data migration and other complex technology initiatives.

Related context: ERP recovery and transformation readiness.

Selected experience

Selected Program Recovery Experience

Situation

A multi-million-dollar ERP integration program was approximately two years behind schedule and had already failed go-live twice, requiring a structured recovery to restore delivery confidence and establish a credible path to production.

Intervention

A fixed nine-day year-end cutover was planned and executed, supported by 45 iterations of the cutover plan to progressively refine sequencing, dependencies, accountabilities and readiness.

The cutover scope included replacement of 30 harsh-environment computers, full data migration, 32 bespoke integrations and comprehensive pre-production testing.

Outcome

The integrated solution was delivered across six critical systems with no reported business interruption.

The incumbent BAU support partner was also replaced, reducing annual support costs by more than $400,000 while improving service quality.

Is program recovery the right intervention?

Program recovery is appropriate when the problem extends beyond an isolated technical issue and executives need an independent view of the whole delivery environment.

It may be the right fit when:

The program has lost executive or stakeholder confidence.
Delivery reporting is disputed or unreliable.
Multiple vendors, platforms or business teams are involved.
Previous recovery efforts have not worked.
There is no agreed view of the real delivery position.
The program needs a credible path to completion rather than another rebaseline.
Executives need an independent assessment before committing further time or money.

Confidential initial discussion. No obligation. No marketing list.

Discuss a program recovery

Related services

ERP program recoveryIndependent ERP program recovery for organisations facing failed go-lives, delivery risk, vendor problems or lost stakeholder confidence.

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Project health checksIndependent project and ERP health checks that surface delivery risk, clarify priorities and give leaders a practical path forward.

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Transformation readinessTransformation readiness assessments that test governance, planning, technology and team foundations before a major phase, investment or go-live.

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